Issues accessing past extracts

CPS
1

Hi all,

For about 24 hours, I have been unable to access my previously downloaded extracts. The website is stuck on “fetching data”, which normally takes seconds to display the list of my past downloaded files. Is there any way to know if there is an issue with my account, or if it’s just the server being offline for a bit?

Thanks!

Update: This issue is occurring (1) across browsers (2) on both IPUMS USA and IPUMS CPS.

2

Thanks for alerting us to this issue and for your patience while we look into it. We are looking into it and I will provide an update when we have resolved this problem.

1 Like
3

I am following up to confirm that this issue has been resolved–you should be able to submit new extract requests as well as view and modify your previously submitted extract requests. Thanks for alerting us to the problem!