I’m glad you were able to reach out over the forum. I received your earlier email and was able to manually verify your address. However, I wasn’t able to reach out to let you know due to a spam filter that bounced my email back. Are you able to receive messages on your email from other senders?
Are you able to login to the website right now without trying to make any tables? If not, my best guess at this point is that your web browser has some outdated cached login information and is using that when you try to download your extract. I have three suggestions. After each, please try downloading your extract again.
- Try to refresh your browser (CTRL + R usually does the trick in most browsers).
- If a refresh doesn’t work, try a “hard reset and empty cache” (details for how to do this across different browsers) and delete any cookies from ipums.org.
- Try using a different browser such as chrome or firefox.
If none of these works, please let me know which browser and the specific version of the browser you are using to help me troubleshoot further.