# Hi, it has been over 4 hours for my data extract and I was wondering if there is an issue with the process?

**URL:** <https://forum.ipums.org/t/hi-it-has-been-over-4-hours-for-my-data-extract-and-i-was-wondering-if-there-is-an-issue-with-the-process/2178>\
**Category:** USA\
**Created:** [February 21, 2018, 8:49pm UTC](https://forum.ipums.org/t/hi-it-has-been-over-4-hours-for-my-data-extract-and-i-was-wondering-if-there-is-an-issue-with-the-process/2178 "2018-02-21T20:49:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![econapp](https://avatars.discourse-cdn.com/v4/letter/e/ee7513/32.png) [@econapp](https://forum.ipums.org/u/econapp)\
**Post date:** [February 21, 2018, 8:49pm UTC](https://forum.ipums.org/t/hi-it-has-been-over-4-hours-for-my-data-extract-and-i-was-wondering-if-there-is-an-issue-with-the-process/2178/1 "2018-02-21T20:49:00Z")

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I submitted the extraction request around noon and have still not received any notification regarding the data (it has been approximately 4 hours). Another colleague said the extraction process took 40 minutes. Is there an issue with my extraction request?

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**Author:** ![Michelle\_Pratt](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.ipums.org/michelle_pratt/32/194_2.png) [@Michelle\_Pratt](https://forum.ipums.org/u/Michelle_Pratt)\
**Post date:** [February 23, 2018, 3:19am UTC](https://forum.ipums.org/t/hi-it-has-been-over-4-hours-for-my-data-extract-and-i-was-wondering-if-there-is-an-issue-with-the-process/2178/2 "2018-02-23T03:19:00Z")

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We apologize for the delay; our extract system underwent some maintenance but is back up and running. If you have not received notice that your extract is ready, please let us know.